Samsung Pissed Me Off

I wasn’t gonna post today cuz I’m tryna get on that Mon, Wed, Fri blog schedule, but the spirit has moved me to post, and who am I to deny such spirit?

I’m PISSED. So do you all remember Camera-Gate 08, when I went to Baltimore in July for the Nigerian Reunion and accidentally dropped my beloved camera on concrete and it shattered internally. Wells, read about it so you can catch up. Anyway, knowing there was no way it could be fixed, I just sucked it up and paid another $250 for a new camera. The same exact one. Why? Because Sexy Red is a big pot of awesome, with all these great features AND cute to boot.


Well, a coupla weeks ago, it just stopped taking pictures. The viewfinder was a black screen and that’s all that showed up. I call Samsung and tell them I’m sending it back for repair since its still under warranty. I didn’t think it was a difficult repair, until this morning when I got an email with the subject of “Exchange Offer from Samsung”. These fools tell me that they want to exchange Sexy Red for some other camera that looks like it was made in 2000. All silver and blocky. What??? I was IRATE. Do you hear me?? PISSED! That’s like exchanging an iPhone for a Razr. NOT. COOL.

Womp! No. Just… NO!

Samsung is tryna play me like I’m short or something! How many ways can I say “NO”? Non! Nay! Never! iRebuke it in the name of modern technology! How are they gonna think its okay to send me the BetaMax of Digicams?

I make an immediate phonecall to Samsung and the tone I had made Apu transfer me to Executive Customer Service. And while on hold, theese fools had the unmitigated GALL to be playing “Hakuna Matata”. HELL NAW I ain’t happy. And y’all fools better fix this or you will be worried!

Some lady gets on the phone and I tell her my issue. She goes: “So you don’t like the offer?”

Me: *thinking* Yes, numbnuts. I absolutely LOVED it. That’s why I am calling you before I have my morning Hot Cocoa and bagel. To shoot the breeze with you. Inspector No-Sh*t*

But I said a simple: “No I don’t. I sent in my camera expecting it to be fixed, not to get a model that’s subpar to it.”

Lady: “What makes it subpar?”
Me: “The features are not the same and the LCD is smaller. Plus it’s just ugly. Why am I not receiving the same model back?”
Lady: “Well we must not have it in stock.”
Me: “Umm how is that? My camera is in a lot of online stores. So Samsung doesn’t have it’s own camera.”
Lady: *pause* Well I guess not.
Me: “Well I need you to find out because that is unacceptable. I’m really annoyed by this.”
Lady: “I will get back to you by the end of the day.”
Me: *hangs up*

I was outdone by all of this. The lady’s tone was all condescending too. I couldn’t even act the fool I wanted to because I was already at work. I wanted to raise HELL! These people gon GET IT if I don’t get what I’m owed! *shakes lilliputian fists vigorously* GRRRRR…!!!

I’m a HUGE fan of Samsung and their products. My MP3 player is Samsung, and I wanna get a Samsung phone after the Blackberry. But if they don’t get me my SexyRed back or an identical model, Isweah on my FAVORITE shoes and newsboy that I will SO not be a customer anymore.

I am enraged and irate! I need to go woosah somewhere.

Edit: Samsung just emailed me another exchange offer for another camera that is better than that Brick one they initially offered. Actually, it’s their newest camera. But it still ain’t MY camera. :-/ *wall slide*. I haven’t accepted the 2nd offer b/c this camera is like a mini professional digicam but its still lacking certain fun features my old camera had. Like the MP3 player, vice recorder, text viewer, World Tour guide… AND its black.

I still say BOO! Imo have to place at least one more phonecall to these fools. This just will NOT do!

Edit #2: After another bout of hell-raising, they will check their stock AGAIN. Told them that I’d accept the 2nd camera offer as a last resort. Samsung is on my SH*T list. They better buy me a new version of SexyRed from BUY.com. HEFFAS! If not, I’mo accept this camera and FOREVER give Samsung the side-eye. For REAL.

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  1. Kofo
    March 19, 2009 at 8:55 am

    Hmm…yeah….let me be selfish for a moment…they beta send that doggone camera, we need it for Kami’s b-day!!!!! Well, i guess you need it too.

  2. KindredSmile
    March 19, 2009 at 9:07 am

    Samsung knows better to mess with a certified CamHo! Where is that replacement from? Radioshack?! Ole Brickhouse face…

  3. jeanette nicole*
    March 19, 2009 at 9:22 am

    I stay having issues with Samsung on the cellphone tip, so I wouldn’t recommend it! LOL In my case though, it could be Sprint’s defective arsed Samsung products.

  4. Ms_Slim
    March 19, 2009 at 10:13 am

    Whooosaaah needed indeed, chick 🙂

    But seriously, I feel your frustration. That’s EXACTLY how I felt when Verizon was on some ‘we can exchange your phone with a (name a model of phone TOTALLY NOT the equivalent of my Voyager).

    I ended up getting my Voyager though…the exact model; had to rip into the terms of my insurance and everything to get my way though smh…

  5. NaturallyAlise
    March 19, 2009 at 11:26 am

    They playing bald-headed games wit’ you and that is unacceptable. Tryna give you a Veiwmaster , boooooo, they are fail whaling!

  6. VerbFashion
    March 19, 2009 at 12:30 pm

    (understands your frustration)

    yea shyts just ridiculous.

    hopefully a Samsung representative will show up and show out like that Comcast rep did under “Do Your Damn Job”…phone # email and all.

    Toasts to blogs getting results.

  7. The Pretty Brown Girl
    March 19, 2009 at 2:00 pm

    Go in, Luvvster!! Make Samsung do right by you! *hold out two crooked fangas* or everything they ever think about is gonna crumble!!

    How they think they can try and replace SexyRed w/a Fisher-Price jawn?? Hell & No! iRebuke it in the name of the collective, unmitigated segzy of the entire ePosse AND adulthood!!

  8. Luvvie
    March 19, 2009 at 7:46 pm

    K – Yeah it BETTA be here by her party! Shoot

    Kindred – LMAO!! Not RadioShack. And yes. I believe that is where they musta got it

    Jeanette – Their cells suck?? Damn. My loyalty to Samsung is waning by the minute

    Slim – YESSS! U best get em!

    Alise – They playing Amber Rose games with me for real! I’ont ‘preciate it

    VerbFash – LMAO! I kno right. i wanted a Samsung rep to comment on thus post and be like “We gotchu, Luvvie. New SexyRed coming your way.” But alas…

    PBG – Oh hell was given to em!

  9. suga
    March 22, 2009 at 10:35 pm

    “Samsung is tryna play me like I’m short or something!”

    bwahahaha girl u ARE crazy lol